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| PROFILE |
| OFFICERS |
| ADVISORY BOARD |
| ORIGINS |
| WHITE PAPERS |
| HRIS Profit Series |
| STAFFING |
| PERMANENT STAFF |
| TEMP
TO HIRE |
| CONTRACTORS
AND PROJECT |
| OFFSHORE |
| CONSULTING |
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|
| Customer Satisfaction Action Plan |
The success of any organization is gauged by the satisfaction of its customers. The
Customer Satisfaction Action Plan works with the HR Technology organization and
Human Resource customer base to define quality drivers (e.g., usability, reliability,
responsiveness) and metrics (e.g., customer satisfaction, defects, improvements) to
be gathered and communicated to HR customers on a periodic basis. |
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